Refund policy


JEWELRY CARE

Congratulations on your purchase of Athena Bandit Jewelry

Athena Bandit Jewelry is thoughtfully handcrafted with a deep appreciation for nature, craftsmanship, and the meaningful moments that make up a life well lived. Inspired by botanical forms and the quiet beauty of the natural world, each piece reflects a love of organic shapes, texture, and timeless design.

Every creation is made by hand using traditional metalsmithing techniques and carefully selected materials. Athena works primarily in sterling silver and brass, often incorporating gold accents and semi-precious gemstones chosen for their natural beauty and character.

These pieces are designed to move with you through life—worn during both the everyday moments and the ones you’ll always remember. Over time, they become part of your story: present for quiet mornings, celebrations, milestones, and the simple beauty found in ordinary days.

Made to be worn often and treasured for years to come, each piece carries the spirit of the handmade and the belief that jewelry can hold memory, meaning, and a little bit of magic.

How to care for your Athena Bandit Jewelry:

Sterling silver, Gold, and Jeweler's Brass

Clean your sterling pieces and brass pieces with a commercial polishing cloth. Gold pieces may be cleaned with a soft cotton cloth only - we do not recommend cleaning with commercial cleaners. 

Gemstones

The use of commercial products is not recommended for cleaning any of the gemstones in the Athena Bandit jewelry collection. You may clean stones using a soft cloth and mild, lukewarm soapy water. Some stones, such as Coral, Spiny Oyster Shell, Opals, Jade, Turquoise, and Pearls are delicate and should be cleaned using a soft cloth only. Using any products on these stones may harm them.

Jewelry Repairs and Alterations

Please direct all questions and requests regarding your repairs or alterations to info@athenabandit.com

SHIPPING
Some treasures are ready to fly right to you. If the piece you ordered is in stock, it will ship within 5 business days.

Many pieces are handcrafted to order in my Vermont studio, so please allow 1-3 weeks for your jewelry to be carefully made just for you.

If you need your piece sooner, feel free to reach out at info@athenabandit.com and I’ll do my best to accommodate your request.

Because this work is made by hand in my studio, true craftsmanship takes time. I believe in slowing down, allowing space for the unexpected, and giving every detail the care it deserves.

All orders ship via USPS.

Need your piece faster or shipping internationally?
Send a note to info@athenabandit.com and I’ll do my best to make it happen.

RETURNS
Returns and exchanges are accepted only on items purchased directly through Athena Bandit Jewelry — via this website or at in-person events. Items purchased through a retail partner, consignment shop, or third-party retailer must be handled directly through the store where the purchase was made, as those transactions are made with that retailer and not with Athena Bandit Jewelry.

I want you to feel completely over the moon about your Athena Bandit piece. It’s important to me that the jewelry you choose truly resonates with you.

If for any reason your purchase isn’t everything you hoped for, please reach out and I’ll gladly walk you through your options.

Together, we can find the piece that feels just right.

Items that are new and recently purchased may be returned within 14 days for full studio credit.

To get started, please contact the studio directly at info@athenabandit.com.

When mailing pieces back, please insure it for your protection.

Because every piece is handcrafted with care and intention, your happiness truly means the world to me. My hope is that your jewelry carries the same warmth and spirit it was made with, bringing a little extra beauty to your everyday moments.


REPAIR + REPLACEMENT

If your Athena Bandit piece ever needs repair, you’re always welcome to send it back to my studio. As long as the original materials are available, I’ll do my best to restore your piece to its original beauty, honoring the life and memories it has gathered along the way.

Labor is always free, for life.

You’ll only be responsible for the cost of any replacement materials and return shipping/insurance.

A few important notes:

• This repair promise applies to jewelry only.
• The piece must not have been altered or repaired by another jeweler.
• The piece must have been purchased directly from Athena Bandit Jewelry.

Each repair is handled with care and consideration, and I reserve the right to use my best judgment in every case—treating every piece with the attention it deserves.

If your jewelry needs care, please reach out at info@athenabandit.com to get started.

When mailing packages back, please insure it for your protection.